Delivery & Returns

Shipping

  • National deliveries within 3-4 working days
  • International deliveries within 7-10 working days
  • Worldwide shipping avaliable
  • Delivery via courier in central London within three hours
  • Purchases are delivered in a black Metin box tied with a white ribbon, with the exception of certain items
  • See the FAQs for details on shipping methods, costs and delivery times

Returns and exchanges

  • Eligible within 30 days
  • See conditions and procedure in our FAQs

Payment methods

  • By card: Visa®, MasterCard® and American Express®
  • Verification with 3D Secure and Safekey
  • By PayPal®